Vacancies: MTN Nigeria - Various Positions Available

The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Financial Operations Manager
Job Description

• To manage and control company-wide Financial Operations activities (Fixed Assets, Revenue Management, Expenditure Operations, Business Support and General Ledger), support various divisions on financial issues and maintain commercial relationships with external stakeholders
• Liaise with Network Group, CPG, IS and Business Solution departments in ensuring accurate reporting of CAPEX related information.
• Manage relations with Network Group, Marketing, IS, Sales & Distribution and Business Solution departments on Revenue related issues.
• Manage relations with all divisions on expenditure related issues.
• Manage relationships with suppliers and staff on payments.
• Manage staff advances, retirement, follow-up and reconciliation.
• Assist senior management in performing administrative, control and monitoring functions. Ensure cost control and cost reduction measures are implemented.
• Manage cross-functional intra and inter-department interface for business and enterprise systems process development.
• Manage enterprise solutions required for automating financial data capture and reconciliation.
• Develop and monitor implementation of finance policies, processes and procedures and ensure compliance with MTNN, MTN Group PPP’s, IFRS, IAS and GAAP.
• Manage and reconcile all General Ledger/Sub- ledger Accounts (Income statement and Balance Sheet), all schedules and reports (including age analysis, assets movement, etc).
• Manage all month end and year end reporting deadlines in compliance with the Group’s directives and guidelines.
• Make informed decisions from analysed data to facilitate operational efficiency and manage all escalated issues.
• Develop and monitor internal controls as well as review reports on key performance metrics. Provide support for periodic internal /external audits, and other statutory /regulatory requirements.
• Manage inter-departmental/divisional relationships and safeguard company assets.
• Manage relationships with customer/vendor, ensure efficient optimisation of relevant databases and systems and other MTN OPCOs.
• Ensure the automation of financial operations data, ensuring appropriate procedure for capture, verification and reconciliation are complied with.
• Review and monitor departmental budgets and other relevant management board papers. Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
• Review business and accounting rules for new products and services in line with the set accounting standards.
• Manage debt position in conjunction with commercial legal department, doubtful debt provision and ensure correct remittance of quarterly NCC levy.
• Suggest overall revenue budgeting, modeling, long range plans and forecasting to management.
• Review weekly revenue forecast and identify associated risks/opportunities. Ensure accurate billing of wholesale call records for the optimisation of MTN’s carrier revenue elements and provide adequate support for Revenue Assurance leakage management function.
• Review agreements, contracts and deal structures in respect of Co-location, Interconnect, Roaming and Value added services.
• Manage Interconnect disputes and negotiate rates (peak and off peak) with local and international operators.
• Conduct relevant carrier revenue verification and assurance
• Plan and monitor periodic spot checks of company’s cash floats and approve operational cash flow projection/utilisation.
• Manage trends and benchmarks for cash transactions per account and region as well as operation of cash transactions.
• Supervise/review operational cash flow projection and utilization as well as processing of account payable.
• Analyse/prepare relevant information for annual budget and financial forecasting; and assist in managing inter-company relationships.
• Manage company-wide Opex and identify /rectify error in the entry and remittance of Withholding Tax deductions.
• Maintain a strict control environment and ensure strict compliance with all MTNN policies and procedures.
• Manage the domiciliation of supplier payment process as well as customer Helpdesk services.
• Review and approve departmental accrual submissions as well as provide detailed investigation and analysis of all accounts.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Deal with a lot of paper work.
• Move around MTN locations to have a firsthand view of what is on site.

Experience & Training

• A first degree in any discipline, but a finance and management related degree is desirable.
• A recognised professional accounting qualification (ACA, ACCA, CPA, CIMA).
• Minimum 6 years’ experience which includes: Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• Experience in using an ERP system.
• Managerial experience in finance functions.
• Knowledge of internal control systems.
• Knowledge of applicable International Accounting Standards, IFRS, GAAP, etc.
• Experience in Finance functions in the telecommunications industry would be an added advantage.

Training:

• International Financial Reporting Standard.
• Telecommunication Basics.
• Application of accounting standards and best practices.
• Knowledge of financial ratios, Interconnect Billing System (ICT), language of network quality issues (OPTIMA Lite) and Audit Command Language (ACL), asset management, general ledger accounts mapping, etc.

Financial Planning Accountant (Budget)
Job Description

• To prepare, analyse, oversee and manage the annual business plan (consolidated) for MTNN by applying fundamental budgetary concepts, practices, and procedures and ensuring it complies with International Financial Reporting Standards
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
• Sustain the right organizational culture and behaviors by demonstrating the vital behaviours every time.
• Review and analyse departmental budget requests, make recommendations for approval or modifications as required.
• Coordinate the uploading of the MTNN financial and non-financial budget on the Group’s consolidation software (Hyperion Financial Management).
• Verify accuracy of data received from departments such as Assumptions, Headcount, Organogram and Opex, ensuring alignment with company strategy.
• Assist in the development of strategy documents and the preparation and automation of MTNN business plan in the Business Planning Software, ensuring that sub projects are incorporated and business plan calculations are accurate and realistic.
• Assist in integrating other systems such as Magic, IFS with the Business Planning Software.
• Facilitate effective budgetary control systems by providing the budget assumptions in explaining monthly OPEX variances, liaising with budget coordinators to facilitate timely submission of inputs.
• Monitor adherence to standard budgetary working policies, processes and procedures.

Job Condition:

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Experience & Training

• First degree in any numerate discipline
• Fluent in English
• A professional accounting qualification (ACA, ACCA, CIMA, CPA etc)
• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium organization
• Finance, budget or management reporting in a multinational environment
• Experience in a Financial Reporting function is desirable
• Experience in Data mining and analysis
• Experience in Enterprise Financial Systems
• Experience in telecommunications industry will be an added advantage Training:
• Best practices in budget preparation.
• Financial Analysis.
• Advanced Excel, Word and PowerPoint
• Business Modelling
• Basic leadership skills
• International Financial Reporting Standards (IFRS)

Minimum Qualification

• BEd, BEng, BSc, BTech or HND

Planner, Material Resource (Technology)
Job Description

• Planner, Material Resource is part of the Planning & Forecasting team at the Opco and will support the demand fulfillment and planning process. Planner, Material Resource will use Material Requirements Planning (MRP) techniques with demand and inventory data to calculate requirements for materials.
• The role collaborates with the demand planning team in creating purchase requisitions, make stock re-order recommendations and reschedule open orders aligned to delivery dates.
• Planner, Material Resource would support the Manager, Planning & Forecasting and would be involved in the demand fulfillment process. These processes would involve interactions with Opco and Centers of Excellence (CoE).
• Update Bill of Material (BOM) based on the requirements
• Prepare schedule of purchase for the required material and share with Buyer
• Participate and provide inputs in operational meetings
• Set up and manage ad hoc meetings for day to day operational requirements
• Timely notification of escalations to the Manager
• Resolve escalations as per defined escalation/resolution procedures
• Participate and provide inputs on project status meetings
• Propose operational changes and provide associated user impact assessment
• Ensure effective execution of day to day operations and at the Opco and resolve operational issues
• Improve productivity and quality through leading practice initiatives
• Initiate request for creation of BOM in case it is not available
• Identify the components of product to be updated in BOM
• Perform material requirement planning on a periodic basis considering the demand and inventory level • Assist Manager, Planning & Forecasting in defining minimum-maximum stock replenishment
• Calculate the reorder point, min-max levels, safety stock and bin level
• Monitor stock level and calculate the requirements
• Supervise individual team members performance
• Allocate daily work to team members and ensure appropriate planning for back-up and leave/absenteeism
• Ensure cohesive working
• Accountable for meeting and prioritising own targets/ deadlines and those of direct reportees
• Provide information to the Manager on work accomplishments and individual / team challenges
• Lead team meetings and contribute on specialist/ technical areas
• Review performance metric dashboards on various performance metrics and provide inputs to the Manager

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office.

Experience & Training

• First degree in Supply Chain Management or any related discipline.
• Fluent in English
• CSCP (Certified Supply Chain Professional)
• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium organization Training: Any training specific to Supply Chain Management will be an added advantage.

Minimum Qualification

• BA, BEd, BEng, BSc, BTech or HND.

Planner, Material Resource (Commercial)
Department: Supply Chain Management (SCM)
Job Type: Permanent

Job Description

• Planner, Material Resource is part of the Planning & Forecasting team at the Opco and will support the demand fulfillment and planning process. Planner, Material Resource will use Material Requirements Planning (MRP) techniques with demand and inventory data to calculate requirements for materials. The role collaborates with the demand planning team in creating purchase requisitions, make stock re-order recommendations and reschedule open orders aligned to delivery dates.
• Planner, Material Resource would support the Manager, Planning & Forecasting and would be involved in the demand fulfillment process. These processes would involve interactions with Opco and Centers of Excellence (CoE).
• Update Bill of Material (BOM) based on the requirements
• Prepare schedule of purchase for the required material and share with Buyer
• Participate and provide inputs in operational meetings
• Set up and manage ad hoc meetings for day to day operational requirements
• Timely notification of escalations to the Manager
• Resolve escalations as per defined escalation/resolution procedures
• Participate and provide inputs on project status meetings
• Propose operational changes and provide associated user impact assessment
• Ensure effective execution of day to day operations and at the Opco and resolve operational issues
• Improve productivity and quality through leading practice initiatives
• Initiate request for creation of BOM in case it is not available
• Identify the components of product to be updated in BOM
• Perform material requirement planning on a periodic basis considering the demand and inventory level
• Assist Manager, Planning & Forecasting in defining minimum-maximum stock replenishment
• Calculate the reorder point, min-max levels, safety stock and bin level
• Monitor stock level and calculate the requirements
• Supervise individual team members performance
• Allocate daily work to team members and ensure appropriate planning for back-up and leave/absenteeism
• Ensure cohesive working
• Accountable for meeting and prioritising own targets/ deadlines and those of direct reportees
• Provide information to the Manager on work accomplishments and individual / team challenges
• Lead team meetings and contribute on specialist/ technical areas
• Review performance metric dashboards on various performance metrics and provide inputs to the Manager

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Experience & Training

• HND/First Degree in Supply Chain Management or any related discipline
• Fluent in English
• CSCP (Certified Supply Chain Professional)
• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium organization Training: Any training specific to Supply Chain Management will be an added advantage

Manager, Planning and Forecasting
Job Description

• Manager, Planning & Forecasting is part of the Planning & Fulfillment team at the Opco and would lead the Demand planning and forecasting process. Demand planning and forecasting management covers demand forecasting, demand planning and sales and operational planning processes for trading stocks and assets. These processes would involve interactions with Opco BP and Centers of Excellence (CoE).
• Manager, Planning & Forecasting would support the Senior Manager, Planning & Fulfillment and supervise the Planner, Demand and Planner, Material Resource.
• Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Monitor changes to SCM related statutory, regulatory, legal compliances and update MTN checklist. This includes compliance with Safety Health and Environment (SHE) regulation, imports, Foreign Exchange Control Documentations (FECDs), input and output taxes and managing landed costs.
• Develop policies and procedures for implementing distribution strategy (customise to physical local conditions)
• Ad hoc and Operational Meetings
• Set up /participate in ad hoc and operational meetings
• Report at process and functional level
• Manage and resolve escalations that have impact on critical path of service delivery
• Escalate issues that will result in significant time, scope, employee/client or cost impact if not resolved
• Manage and provide solutions to issues that require formal resolution
• Set up and manage project status meetings
• Review and identify key risks, issues and dependencies and set mitigation actions
• Sign-off / make decisions regarding operational changes
• Review performance of CoE against agreed KPIs and their compliance to SLAs and reverse SLAs
• Create and monitor plan for continuous improvement
• Review performance of CoE Reporting
• Review reports on a monthly basis from CoE relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation
• Review reports on specific projects as per the defined timelines
• Source, induct, and manage talent in accordance with legislative guidelines
• Ensure open communication channels with staff and implement change management interventions where necessary
• Provide definition of roles, responsibilities, individual goals and performance objectives for the team
• Set KPIs and provide regular performance feedback through a well-defined and implementable performance review program
• Develop and implement a training plan in order to build and develop skills within the team
• Performance manage resources in accordance with HR policy and legislation where necessary
• Actively participate in leadership team and develop skills of own team
• Promote an ‘MTN centric’ and a ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
• Drive an increase in MTNN’s Net Promoter Score.
• Plan and manage supplier relationship with Distribution Company and customer relationships.
• Guide and direct vendors and third parties in achieving MTN Opco objectives
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Maintain effective working relationships with internal and external suppliers.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Participate in contract reviews; manage customer service issues with service providers and review the operations of the service providers, at intervals
• Make certain service providers adhere to standard procedures as well as properly executes the agreed terms and conditions.
• Coordinate with relevant authorities (internal / external) to obtain approval and ruling within the due date
• Escalate sensitive issues in a timely manner
• Collaborate with CoE to develop and implement demand planning and management strategies Review and approve demand forecast
• Prepare demand plan for trading stock and assets
• Review forecasting errors and prepare resolution plan for refining errors
• Monitor forecasting performance
• Review variance analysis reports and identify corrective actions to resolve variance
• Liaison with relevant stakeholders and conduct sales and operational planning review meetings
• Prepare sales and operational plan in collaboration with internal stakeholders, stakeholders at Opcos and aggregate the procurement requirement
• Assist in identifying potential supply constraints, risks and issues
• Monitor sales and operational planning

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours

Experience & Training

• First Degree in Engineering, Supply Chain Management or related discipline
• Fluent in English
• CSCP (Certified Supply Chain Professional)
• CPIM (Certified in Production and Inventory Management)
• Minimum of 6 years’ experience which includes:
• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• Supply Chain Management experience
• Vendor management Experience
• Working experience in Oracle Training:
• CPIM (Certified in Production and Inventory Management)
• CSCP (Certified Supply Chain Professional)
• CBAP(Certified Business Analysis Professional)
• SCOR-P (Supply Chain Operations Reference Model – Professional)

Minimum Qualification

• BA, BEd, BEng, BSc, BTech or HND.

Manager, Order Management
Job Type: permanent
Department: Supply Chain Management (SCM)

Job Description / Responsibilities

• Manager Order Management is part of the Planning & Fulfillment team at the Opco supporting the Customer Order Management processes.
• The Customer Order Management process covers sales to MTN Dealers/Distributors, MTN Owned Stores, and Direct Shipment to Customers (Bulk Orders). It also covers management of customer master data including customer catalogue and order prices.
• These processes would involve interactions as well as direct interaction with MTN customers i.e. dealers and distributors.
• Manager, Order Management is supported by Supervisor and Clerk to perform order management activities at the Opco.
• Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Assist department in conducting demand planning, develop budgets for the upcoming year and implement plans to achieve the desired targets.
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
• Drive an increase in MTNN’s Net Promoter Score.
• Approve request for creation of customer data
• Approve all price updates prior to submission to Master data team
• Liaise with master data team for any updates/amendments to data regarding customer master data updates
• Ensure all customer records are up to date and ensure all customers have valid agreements- review annually
• Ensure customers receive correct promotions/ pricing/ discounts
• Validate customer creation or master updates including updates to price masters
• Oversee liaison with Master Data Management Team and CoE for Customer Master Data related information / queries
• Focus on improving and maintaining customer relationship
• Support Senior Manager, Planning & Fulfillment in development of corrective actions or improvement initiatives based on customer order report reviews
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Maintain effective working relationships with internal and external suppliers.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.
• Review and release customer orders based on assigned delegation of authority
• Validate applicable restrictions or promotions on items to customers at the time of release of customer order
• Manage credit limits assigned to the customers and ensure orders are within credit limit
• Review credit limits to ensure credit worthiness- consider insurance cover for customers if applicable
• Monitor SLAs for customer order processing and take corrective action, where required to ensure compliance with SLAs
• Cancel orders - ensure reasons provided for cancelled orders are reasonable
• Review the status of order on a periodic basis and analyse the reason for delay/open orders
• Authorize any amendments to orders where Delegation of Authority is applicable
• Hold discussions/escalations with relevant departments to ensure orders are processed/ dispatched in a timely manner
• Take corrective measures in case orders are not processed within defined SLA
• Liaise with customers to resolve any query/issues with related to customer order

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours

Requirements, Experience & Training

• First Degree in Engineering or Supply Chain Management or Finance or any related discipline
• Fluent in English
• Minimum of 6 years’ experience which includes; minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• Experience in warehouse/ order management / inventory management
• Experience dealing with customers (service industry)
• Working knowledge of Oracle
• Knowledge of customer database management principles
• Knowledge of customer order fulfillment, customer delivery, determining availability, etc.
• Understanding of process for booking, tracking and monitoring of orders Training
• Enterprise system knowledge
• Financial management skills
• Transport Management systems

Minimum Qualification:

• BA, BEd, BEng, BSc, BTech or HND

Manager, Inventory Management
Job description

• Responsible for accuracy and completeness of the ERP Inventory/WIP General ledger and Inventory sub-ledger system as well as providing information and support regarding inventory
• Provide financial/ budget related support to Logistics.
• Reconciliation of all Inventory accounts.
• Ensure Inventory financial process comply with IFRS (International Financial Reporting Standard) Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Ensure accuracy and general ledger reconciliation of all Inventory and WIP accounts Conduct Oracle closing process for month-end and maintain efficient operation for all inventory accounts and transactions.
• Ensure all balance sheet reconciling items are resolved on a timely basis.
• Ensures proper valuation of Inventory in accordance to relevant accounting standards
• Review WIP status at month-end and ensure agreement to information on Promasys prior to submitting assets for movement to final fixed assets register and subsequent depreciation.
• Provide age analysis information to finance fixed assets for calculation of impairment provision
• Manage logistics unit statutory external audit process
• Re-allocate expenses wrongly charged within and between cost centres.
• Prepare OPEX budget forecast for logistics and Network CAPEX inventory forecast for company
• Ensure appropriate and accurate inventory information in the IFS system. That includes the managing of IFS in terms of setup, user utilization and flow of information into the general ledger for reconciliation purposes.
• Ensure maintenance of oracle perpetual inventory system and periodic analysis of sub ledger information.
• Monitor stock counts at primary warehouses and regional warehouses to ensure that stock quantities are accurate, stock count procedures are complied with and assist in processing claims/recovery for stock losses.
• Implement the company inventory policies and procedure in accordance with MTN accounting policy and IFRS
• Oversee and ensure that all receiving paperwork is in order and match the quantity, type, size and style loaded
• Supervise correctness of cycle counts ensure physical inventory of all goods and materials is reconciled to Oracle
• Prepare monthly consolidated stock count reports, analyse variances and provide solution to variances identified.
• Ensure prompt processing of authorised Material requisition form received from internal /external clients
• Provide Logistics support to project managers and Site Build Contractors on achieving roll out target.
• Manage equipment warranty claim process
• Manage the utilisation of OPEX budget for logistics department
• Oversee monthly logistics management report
• Ensure improved control through implementation of EAM/Fixed Assets/ Logistics agreed PPP
• Ensure accuracy and correctness of inventory Database

Job Condition

• Normal MTNN working conditions May be required to work extended hours

Experience & Training

• First degree in Accounting or a Finance related discipline
• Fluent in English
• Relevant qualification in Logistics and Supply Chain Management
• Minimum of 6 years’ experience which includes, minimum of 3 years’ experience in an area of specialisation, with experience in supervising/managing others
• Experience working in a medium to large organization
• Supply Chain Management experience
• Vendor management Experience
• Working experience in Oracle Training
• Certified in Production and Inventory Management CSCP (Certified Supply Chain Professional)
• Logistics and Supply chain management
• Project Management.

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