MTN Nigeria - The leader in telecommunications in Nigeria, and a
part of a diverse community in Africa and the Middle East, our brand is
instantly recognisable. It is through our compelling brand that we are
able to attract the right talents who we carefully nurture by
continuously improving our
employment offerings even beyond reward and recognition.
Job Title: Senior Manager, Sponsorship & Promotions
Job Description
Job Title: Manager Enterprise Risk Management
Job Description
Education:
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Job Title: Security Operation Engineer
Job Description
Education:
Job Title: Senior Manager, Media Management
Job Description
BA, BEd, BSc or HND
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employment offerings even beyond reward and recognition.
Job Title: Senior Manager, Sponsorship & Promotions
Job Description
- To provide overall strategic direction and ownership in conceptualizing, executing and management of all sponsorship, promotions and events in the Brand & Communications department in line with the overall marketing strategy
- Lead research and implement industry best practices with regard to sponsorships, promotions, and events
- Lead cross-functional initiatives to proactively ensure smooth implementation of all sponsorships, promotions, and events
- Create and ensure synergies through the buy-in of the various internal stake holders in MTNN on all sponsorships, promotions, and events
- Review the telecommunications market and develop Sponsorships and Events strategies across all segments to support the achievement against set business objectives for affinity, profitability, revenue, and value and market share.
- Liaise with the legal division in ensuring proper negotiation and compliance to all relevant contractual agreements (MOU’s, & SLA’s)
- Monitor & evaluate metrics to measure impact of current processes and strategy related to sponsorship, promotions, and events for the various customer segments
- Manage inter-functional relations between the unit and various departmental functions to ensure seamless synergies
- Initiate and facilitate all sponsorship, promotions and events related to brand and communications unit.
- Identify training and development needs for team members and manage related skills enhancement programmes to ensure business targets are fully met.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Coordinate and supervise MTNN’s sponsorship activities in the brand & communications across all segments and evaluate sponsorship proposals.
- Build and maintain strategic relationships with agencies and partners, as well as develop and culture organic owned sponsorship properties thus eliminating royalty costs
- Monitor external vendors, & agencies to ensure that targeted activations are cost effective and agreed deliverables.
- Open plan office normal MTN working conditions
- HND/First Degree in Social Sciences or any other relevant discipline
- An ongoing managerial experience of 5years and above in the telecoms space will be an advantage
- Experience: 12 years’ work experience which includes:
- Minimum of 5 years in a supervisory/managerial role in a telecoms sector or 10years in an FMCG
- 8 years proven experience in developing and executing leveraging plans in a telecom/FMCG corporation
- 5 years proven expertise & end to end development/execution of sponsorship using the ROI/ROO matrix to achieve set objectives Training
- Project Management for Events
- Various Telecom & sponsorship conferences
Job Title: Manager Enterprise Risk Management
Job Description
- To manage the Business Risk Management initiatives and to ensure implementation of risk management best practices by analyzing current and potential risks and reporting on risk exposures and prevention strategies for the business
- Support the Shareholder return strategy by developing and implementing Business Risk Management Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
- Participate in the review of Business Processes (headcount, process optimization, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
- Manage and optimize the budget, ensuring all expenditure is in line with the agreed budgets.
- Monitor costs and determine initiatives to optimize resources as well as provide input into forecasting, planning, and development of the budget for the unit.
- Serve the Division,s internal customers and provide solutions to improve the customer experience.
- Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
- Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project. Drive an increase in MTNN's Net Promoter Score.
- Ensure ongoing risk identification, assessment and reporting to the stakeholders; and CURA (the risks management system/ tool) is implemented and fully utilized to automate the risk management process within MTN Nigeria.
- Generate and submit report to Audit and Risk Committee on a quarterly basis ; and ensure preparation of ERM reports to stakeholders when required.
- Liaise constantly with Senior Management and Executives on various risk matters especially tracking ownership and mitigation of risk items identified as well as train relevant stakeholders and staff on risk matters; champions on the use of CURA software, on an on-going basis regarding ERM projects.
- Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
- Maintain effective working relationships with internal and external suppliers.
- Coordinate, coach and influence external partners and essential support departments across MTNN's business units to deliver a seamless pre-sales and post-sales service experience.
- Analyze long term implications of actions on the viability of the business from a broad perspective and the impact of solutions on other areas of the business, as well as the inter-dependency of units.
- Drive best practice, continuous improvement and innovation at process and procedure level within Business Risk Management unit as well as utilize appropriate models for analyzing potential risks to the business, taking a 360 degree view of the organizations risk profile.
- Construct, implement and fine-tune methods, processes and systems to enhance effectiveness and meet organizational goals , and ensure implementation and maintenance of BRM policies and procedures.
- Facilitate on-going enterprise-wide risk assessments and mitigation of risks and ownership in all Business Units across MTNN, in line with the Group ERM framework (including interviews and workshops with Senior Management) and support the ERM environment in aligning to other disciplines within Business Risk Management unit.
- Provide input into the development of procedures and processes for crisis prevention and management.
- Ensure the implementation of defined project risk management framework as well as Insurance risk management in terms of group framework.
- Analyze and advise on costs associated with risk non-compliance maintenance and prevention and carry out in-depth evaluations on key risks within the organization.
- Monitor/report exposures and assess current and potential risks and assist the business in developing prevention strategies and its continuity plans.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Provide input into the development of risk management policies and procedures , in bench-marking local and international risk management best practices and strategies ; and analyse local conditions, as well as competitor activity to create competitive advantage.
- Provide input into the development of plans for the roll-out of Risk Management in conjunction with the Business Units across MTNN, in alignment with the Group Risk Management Framework , and the implementation of improvements to Risk Management capabilities within Business Units in MTNN.
- Align operational targets to business strategy and assist the General Manager, Business Risk Management in establishing and implementing structures to comply with the Group Risk Management Framework in conjunction with the Business Units across MTNN.
- Normal MTNN working conditions
- May be required to work extended hours
- Willingness to travel at any time
Education:
- First Degree in related discipline
- Fluent in English
- Qualified Chartered Accountant (ACCA or ACA) would be an added advantage
- Risk Management qualification would be an added advantage Experience: Minimum 6 years’ experience which includes:
- Minimum of 3 years experience in an area of specialization; with experience in supervising/managing others
- Experience working in a medium to large organization
- financial experience in Business Risk or Auditing
- A strong background in managing business risk in a fast moving industries (i.e. Telecommunication) Training:
- Training on controls,
- Assurance and information systems
- Strategic Planning
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Job Title: Security Operation Engineer
Job Description
- Provide support to the coordination of operational capacity to manage information security operations within MTN Nigeria by maintaining appropriate security solutions and ensuring conformance to security policy.
- Business growth, value created & cost-effectiveness achieved by process optimization
- Conduct all aspects of information security Policy Administration • Diagnose and resolve common information security problems
- Periodic review of Security Operations procedures
- Log, track, and monitor security issues/incidents to ensure resolution in a timely manner with the least impact on operations.
- Interface with Support Teams to resolve security vulnerabilities within Enterprise systems and Applications
- Investigate and resolve security incidents
- Manage security toolsets in operation, including Qualys, Vontu DLP, Audit vault, Arcsight, Cisco NAC and Novell IAM.
- Security system server management on development, QA and production servers.
- Perform Problem, Change, and Release & Configuration Management as it pertains to information security.
- Perform day-to-day activities like periodic reconciliations, task management etc.
- Advising management on emerging vulnerabilities.
- Vulnerability scan policies review on Qualys, N-stalker, DBProtect, nessus, MBSA, Oracle enterprise
- Security alert policies review on Arcsight
- Administration of Cisco WLAN platform
- Oracle database vault policy review
- Database log and audit trail management policy review on Oracle audit vault and Imperva • Forensic/fraud investigations and monitoring
- Security Operations Dashboard Management & Reporting
- Log, track, and monitor security issues/incidents to ensure resolution in a timely manner with the least impact on operations
- Interface with Support Teams to resolve security vulnerabilities within Enterprise systems and Applications
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
- Normal MTN N working conditions.
- Stand-by 24/7 through out the year
- Overtime for after-hours system changes.
Education:
- HND/First Degree in Computer Science, Information Technology/Systems or related discipline
- Possession of a professional IT certification (Certified Information Security Systems Professional or Certified Information Systems Auditor) is desirable.
- Fluent in English
- Minimum of 3 years’ experience in an area of specialisation; with experience working with others
- Experience working in a medium organization
- Experience with Microsoft, Solaris, Oracle and SQL and scripting Experience working in telecommunication industry
- Managing network and/or network security
- Security enforcement on systems level, security audit and vulnerability management
- Knowledge should be current with information security best practices and global trends
- User account identity, authorization and authentication management.
- Security management for incident and event management Training
- Identity Management technology.
- Vulnerability assessment and treatment
- Systems Auditing, , Database Security, Firewall Design, Intrusion detection system administration Implementation
- Telecommunications, Network, wireless & Internet Security
Job Title: Senior Manager, Media Management
Job Description
- To lead the tasks of optimizing media and marketing communications across all brands and channels to contribute to meeting key marketing and business objectives
- To lead and drive global “best practice” in media planning and integrated marketing communications strategies and to deliver strategic advisory for the business with a through-the-line modern day communication ideas and media channel deployment to constantly drive awareness and lead generation.
- To drive MTN’s Digital strategy and execution in terms of all deployment in the digital space. This will include but is not limited to digital media, digital advertising, corporate identity and advertising, social media and Group digital properties.
- Manage the Media/Digital and other communication Agencies to provide best in class strategic thinking and thought leadership that will drive business results
- Ensure Industry leadership through cutting edge communications, customer engagement strategies and implementations.
- Establish dynamic and consistent positioning, image and presence within the consumer & business markets
- Budget management
- Capture and discern target market mind and media share trend / opportunities.
- Constant liaison with relevant departments and units to ensure seamless use of digital media. Review market and internal conditions and provide Media support to the MTNN Marketing teams and other media needs of the MTNN business.
- Lead the shaping of Media strategies and plans that capitalize on modern trends & opportunities.
- Determine budgets and resource allocation, Monitor projects and ensure they are delivered on time and within budget.
- Support & direct brand teams as they develop media briefs and allocate resources across channels
- Set strategic direction for media campaigns. Strong strategic & thought leadership
- Develop new capabilities within the media team on the Agency side and particularly in new/digital media
- Develop, review and ensure that Media Processes are in line with global best practice
- Identify and deploy unconventional media opportunities and big bets that rapidly grow brand equity
- Develop and execute MTN Nigeria’s strategic digital marketing initiatives to improve the operating efficiencies of the business across all digital media platforms.
- Management of all MTNN web environments as it relates to marketing as well as the functional development of digital platforms including branding, designs, usability, contents, , monetization, conversion points and performance of all MTNN digital assets [specifically around the www.mtn.com and related mobile sites].
- Manage relationship with Finance and ensure funds appropriation and payments.
- Monitor and evaluate relevant media agencies, incorporating revenue generation schemes in owned digital assets.
- Initiate & lead media projects resulting in cost efficiencies & effectiveness to achieve set Media Productivity targets across customer segments
- Manage media relations and maximize media opportunities.
- Identify trainings, development needs and skills enhancement programmes for individual team members.
- Normal MTNN working conditions
- May be required to work extended hours
- Regional, national and international travel
- Experience in media, web & mobile analytics Training
- Leadership Training
- Marketing Management and decision making courses
- Presentation skills
- Management development programmes
- Marketing Research Knowledge & Forecasting
- knowledge and ability to apply research information and procedures used to forecast consumer behaviors
- Drive Media Cost efficiencies across market segments
- Numeracy and good understanding of statistics/Data
- Understanding Media Management/Development Processes
- Digital & New Media knowledge
- B.Sc in any Social Science disciplines (MSC /MBA added advantage)
- Relevant certification in New Media Management
- APCON Certification
- NIMN Certification (Chartered)
- 8-10 years working experience comprising:
- 5 years experience in marketing, strategy development and implementation.
- 3-4 years marketing/media communication experience.
- Understanding of media trends and insights driving change in media consumption habits/behaviors
BA, BEd, BSc or HND
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